Privacy policy

Last updated: July 28, 2026

RegionSide operates this website and its related services (the "Services"). We use third-party technology providers to support website hosting, customer accounts, and other website functions.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, create an account, use our services, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal information we collect or process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. RegionSide does not sell, rent, trade, or share your personal information with third parties for their own marketing, advertising, or promotional purposes. We do not provide your information to data brokers or use it for third-party targeted advertising. RegionSide may use your contact information to communicate with you about our own services when permitted by law and, where required, with your consent. You may opt out of promotional communications at any time.
  • Government and Municipal Coordination. RegionSide may use and disclose personal information to tax authorities, municipalities, local government departments, public agencies, recording offices, and other governmental entities involved in the property process. This information may be used to verify ownership and property records; conduct tax, title, parcel, lien, adjudication, and related research; prepare and submit applications, affidavits, notices, and supporting documents; respond to requests for additional information; coordinate required reviews and approvals; and complete applicable closing, payment, transfer, or recording requirements. We limit these disclosures to information reasonably necessary to provide our services, complete the requested property process, comply with applicable requirements, and coordinate with the appropriate governmental entities on your behalf.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Our service providers

RegionSide uses trusted service providers to help operate our website and deliver our services. These providers may support functions such as website hosting, account authentication, payment processing, communications, analytics, customer support, data storage, security, and technical services.

Service providers may process personal information only as necessary to perform services on our behalf. We require them to handle personal information responsibly and only for the purposes for which it was provided. They are not authorized to sell, rent, or use your personal information for their own marketing or advertising purposes.

How we disclose personal information

RegionSide does not sell, rent, or trade personal information and does not disclose it to third parties for their own marketing, advertising, or promotional purposes. We may disclose personal information only when reasonably necessary for the following purposes:

  • With trusted technology and service providers that perform services on our behalf, including website hosting, account authentication, payment processing, communications, analytics, customer support, data storage, security, and technical support.
  • With tax authorities, municipalities, local government departments, public agencies, recording offices, and other governmental entities as necessary to research property matters, prepare or submit documentation, coordinate reviews and approvals, or complete applicable closing, transfer, payment, and recording requirements.
  • When you direct us, request a disclosure, or otherwise provide your consent.
  • To comply with applicable laws, legal obligations, subpoenas, court orders, warrants, or other lawful requests; to enforce our terms and policies; to protect the Services, our rights, or the rights and safety of others; or in connection with a business transaction such as a merger, acquisition, reorganization, or bankruptcy.

Website hosting and technology

RegionSide uses trusted technology and service providers to host, operate, maintain, and secure our website and related services. These providers may process personal information only as necessary to perform services on our behalf, such as website hosting, account management, payment processing, communications, data storage, security, and technical support.

We require service providers to handle personal information responsibly and only for the purposes for which it was provided. They are not authorized to sell, rent, or use your personal information for their own marketing or advertising purposes.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising. RegionSide does not sell or share your personal information for targeted advertising. Depending on where you reside, applicable law may provide additional rights concerning these practices.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Questions about our privacy practices, this Privacy Policy, or your privacy rights may be directed to support@regionside.com.